Privacy & Regulatory

Ricesteele Quality and Privacy Statement

Privacy Policy

Effective date: May 18, 2018

Ricesteele Manufacturing limited ("us", "we", or "our") operates the http://www.ricesteele.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.ricesteele.com

Definitions

Service is the http://www.ricesteele.com website operated by Ricesteele Manufacturing limited

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data

While using our "Contact Us" - Customer services Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name 
Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

Cookies Policy

Ricesteele uses cookies on www.ricesteele.com. By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third­parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. 

Tracking Cookies Data

If you visit our website, non-personally identifiable information of general nature is collected automatically.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

How ​Ricesteele.com ​uses cookies?  

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences. 

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: ­ 

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies?
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. 
Where can your find more information about cookies?

You can learn more about cookies and the following third­party websites: ● AllAboutCookies: http://www.allaboutcookies.org/ ● Network Advertising Initiative: http://www.networkadvertising.org/ Create your own Cookies Policy For desktop or mobile apps. Download as HTML or Text. Unlock premium content. Disclaimer: Legal information is not legal advice. Read the disclaimer.

Use of Data

Ricesteele Manufacturing limited uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Ricesteele Manufacturing limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Ricesteele Manufacturing limited may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
To comply with the law

Retention of Data

Ricesteele Manufacturing limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Ricesteele Manufacturing limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Ricesteele Manufacturing limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data
Legal Requirements

Ricesteele Manufacturing limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Ricesteele Manufacturing limited
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ricesteele Manufacturing limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

For a small administrative fee, The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Ricesteele Manufacturing limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: http://www.ricesteele.com/contact.25.html

 

Ricesteele and GMP

Good Manufacturing Practice or GMP is ‘that part of quality assurance which ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use’. Ricesteele Manufacturing Ltd is licenced by the Health Products Regulatory Authority (HPRA)  and adheres to the standards of GMP.

Why GMP?

The Principles and Guidelines for GMP for medicines for human use are stated in Directive 2003/94/EC. These regulations which have the force of law require that manufacturers, processors, and packagers of drugs, medical devices, some food and blood products take proactive steps to assure their products are safe, pure and effective.

GMP regulations require a quality approach to manufacturing, enabling companies to minimize or eliminate instances of contamination, mix-ups and errors, this in turn protects the customer from purchasing a product that is not effective or even dangerous.

Who Audits Ricesteele & Why?

The HPRA is the Competent Authority in Ireland for the implementation of EU and National legislation relating to medicinal products for human use. Under European and Irish legislation, before a medicinal product can be authorised for use, an application must be made to the HPRA and this must contain all of the necessary data supporting its quality, safety and efficacy.
Following approval of a medicine for use and the issue of its product authorisation, the HPRA monitors the quality of medicines by conducting inspections at sites of manufacture and distribution and also by random sampling of products both pre and post authorisation.
Ricesteele is inspected for Compliance with GMP on a biennial basis by the HPRA, who then issue a ‘Certificate of GMP Compliance of a Manufacturer’ on the satisfactory outcome of an inspection. This certificate of GMP Compliance then permits Ricesteele to manufacture medicinal products. The Manufacturing Authorisation number held by Ricesteele Manufacturing Ltd. is M95 as issued by the HPRA.

Health Products Regulatory Authority (HPRA) 

The mission of the HPRA is ’to protect and enhance public health and animal health through the regulation of medicines, medical devices and healthcare products’.
The HPRA together with the assistance of the Board’s committees and individual experts review the scientific aspects of each application and reach a conclusion of the likely balance of any benefits versus risk of the product. Post approval of a medicine, the HPRA monitors the type and frequency of reported side-efffects and quality defects. Licence holders are also responsible for keeping the HPRA informed of events with potential safety consequences for their products.
For more information on the HPRA please visit their website here.

 

Research & Development

At Rice Steele Manufacturing Ltd, we consider research and development as critical to our on-going and future success. We continuously watch the market requirements in order to bring new, high quality, safe and effective Products. Special importance is placed on developing new products that further expand and strengthen our key brands such as Paralink, Dozol, Teedex and Rubex.

In 2012, we were very pleased to introduce Pharmony Throat Syrup – the first member of a new range of baby products made with the safest, responsibly sourced ingredients.

in 2015, Ricesteele has launched  Pharmony Gripe Water. The next in a line of products to complement the Pharmony range. Again 100% of this product was formulated, tested, validated and manufactured here in RiceSteele. 

RiceSteele has over 40 years of experience in making pharmaceutical products and has the expertise and facilities to contract manufacture liquid, suppository and tablet formulations.

If you are looking for a contract manufacturer please feel free to contact us for more information

The desire of the people in our company to make a difference has inspired every invention and every product we have brought to the market.

 

 

© 2018 Rice Steele Manufacturing Ltd.
  • Unit 31, 2nd Avenue, Cookstown Industrial Estate, Tallaght, Dublin 24 Ireland. D24 TP60
  • Tel: +353 1 4510144,
  • Fax:
  • Email: info@ricesteele.com

© 2018 Rice Steele Manufacturing Ltd.
  • Unit 31, 2nd Avenue, Cookstown Industrial Estate, Tallaght, Dublin 24 Ireland. D24 TP60
  • Tel: +353 1 4510144,
  • Fax:
    Website Design by Webtrade
  • Email: info@ricesteele.com
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